Cultural Intelligence 2.0 - Beyond The Basics

Tuesday, November 19 3:30 PM - 4:45 PM

Location: Breakout Room 1

Event Information

Title: Cultural Intelligence 2.0 - Beyond The Basics


Note this is an extended session.

Everyone understands the importance of cultural awareness, but what can you do to take this to the next level within your organisation? During this session, John and Richard will take us on a journey of why now is the moment for culture and what you can do to take advantage of the power of culture. You will hear practical, engaging examples of where culture can go wrong as well as how to apply culture models to practical everyday scenarios within the business travel industry. You will also hear thought-provoking techniques on how you can leverage cultural intelligence data and metrics to your organisation to radically improve the traveller experience of your business travellers.

Recommended by WINiT by GBTA
Made Possible by BCD Travel

Type: Education Session